vcity133 Terms and Conditions

1. Definitions

In this document, the following words and phrases carry the meanings as stated:

• "Platform" refers to the vcity133 website accessible via vcity133.onl and all services provided within it.
• "User" or "You" refers to any individual who accesses, registers, or uses vcity133 services.
• "Account" refers to a user account officially registered on the vcity133 platform.
• "Real Money" refers to cash in Malaysian Ringgit (RM/MYR) deposited into an account for betting purposes.
• "Bonus" refers to additional credits granted by vcity133 in accordance with the promotional terms set out.
• "Wagering Requirement" refers to the number of times the bonus value must be wagered before it can be withdrawn.

2. User Eligibility

Use of the vcity133 platform is restricted to individuals who meet the following requirements:

• At least 21 years old on the date of registration.
• Has full legal capacity to enter into a valid agreement.
• Not listed on any self-exclusion programme or gambling prohibition list.
• Not using the platform on behalf of any third party or company.

vcity133 reserves the right to request proof of age at any time. Accounts that cannot verify age eligibility will be suspended until verification is complete. Real money held in ineligible accounts will be processed in accordance with the verification policy in force.

3. Account Registration

Each user is only permitted to hold one active account. Holding multiple accounts is a serious violation and may result in the closure of all related accounts without refund of funds.

• Information provided during registration must be accurate, complete and up to date.
• Users are responsible for keeping their account password secure and not sharing it with any other party.
• Use of false information, aliases, or another person's identity is prohibited and may result in account closure and forfeiture of any balance.
• vcity133 reserves the right to verify user identity through a know-your-customer (KYC) process at any time, particularly before processing withdrawals.

4. Deposits and Withdrawals

vcity133 supports various payment methods to facilitate transactions in Malaysian Ringgit:

• Touch 'n Go eWallet, DuitNow, online banking (FPX), ShopeePay, and cryptocurrencies (USDT, BTC, ETH).
• The minimum deposit is RM20 per payment method.
• The minimum withdrawal is RM50 per transaction.
• Withdrawals are typically processed within 15 minutes to 2 hours after the request is approved.
• Withdrawals may only be made to the same payment method used for the deposit, unless stated otherwise.

vcity133 does not cover any charges imposed by third-party payment service providers. Any discrepancies in transactions must be reported to customer support within 48 hours.

5. Bonuses and Promotions

vcity133 offers various bonuses to registered users. Each bonus is subject to the wagering requirements specified:

• 120% Welcome Bonus: Awarded to new users on their first deposit, up to a maximum value of RM1,500. The wagering requirement is 20 times the bonus value before any winnings from the bonus can be withdrawn.
• Example: Deposit RM100 → Bonus RM120 → Balance RM220 → Wagering required RM120 × 20 = RM2,400.
• Another example: Deposit RM2,600 → Bonus RM1,500 → Balance RM4,100 → Wagering required RM1,500 × 20 = RM30,000.
• Each bonus may only be claimed once unless stated otherwise in the relevant promotion terms.
• vcity133 reserves the right to cancel or modify any bonus if there is evidence of abuse or misuse.

6. Game Rules

All games available on the vcity133 platform — including online slots, live casino, sportsbook, sports betting and crash games — are operated according to their respective rules available on the platform.

• The results of all games are final and cannot be disputed except in cases of verifiable technical errors.
• Any technical disruption during a game session caused by a vcity133 system error will be resolved in accordance with the applicable compensation policy.
• The use of software or cheating methods to manipulate game results is prohibited and may result in account closure.
• vcity133 reserves the right to cancel bets placed during a system disruption or for verifiable technical reasons.

7. User Conduct

vcity133 users are required to follow these conduct guidelines when using the platform:

• Do not engage in any fraudulent activity, money laundering, or illegal transactions.
• Do not use multiple accounts, proxies, VPNs, or any method to bypass geographical restrictions or platform policies.
• Do not abuse promotions or exploit gaps in bonus terms with the intent to gain an unfair advantage.
• Do not use any automation software, bots, or scripts to access or interact with the platform.

Violation of any of the above rules may result in actions including temporary account suspension, permanent account closure, or forfeiture of funds in the account without prior notice.

8. Privacy and Personal Data

vcity133 collects and processes users' personal data in accordance with the Privacy Policy available on our Privacy Policy page. User data is used solely for platform operation, identity verification, payment processing, and service-related communications.

• User information will not be sold to third parties without consent.
• Financial transaction data is stored with industry-standard encryption.
• Users have the right to request access to, correction of, or deletion of their personal data through customer support.

9. Limitation of Liability

To the extent permitted by applicable law, vcity133 is not responsible for:

• Any indirect, consequential, or incidental losses arising from the use of the platform.
• Platform disruptions or loss of access caused by circumstances beyond vcity133's control, including network failures, cyberattacks, or natural disasters.
• Betting decisions made by users based on inaccurate information or misinterpretation of game rules.

vcity133's maximum total liability to a user under any circumstances is limited to the amount of real money held in the user's account at the time of the relevant incident.

10. Account Termination

A vcity133 account may be terminated in the following circumstances:

• At the user's request: Users may request account closure at any time through customer support. Any remaining real money balance will be processed for withdrawal once the review is complete.
• At vcity133's discretion: An account may be terminated if the user breaches any terms in this document, is involved in fraud, or fails to meet identity verification requirements.
• Self-exclusion: Users who wish to take a break from gambling activity may contact customer support to enable a temporary or permanent self-exclusion option. 🔒

11. Amendments to Terms and Conditions

vcity133 reserves the right to amend, update, or replace any part of this document at any time without prior notice. The latest version of the Terms and Conditions will always be available on this page with an updated effective date.

Users are advised to review this page periodically. Continued use of the vcity133 platform after any amendment is considered acceptance of the revised terms. If a user does not agree with the changes made, they have the right to stop using the platform and request account closure.

12. Contact Us

For any enquiries regarding these Terms and Conditions, users may contact the vcity133 customer support team, which operates 24/7 in Malay and English:

• Live chat: Available directly on the platform at all times.
• Support email: [email protected]

Our team is ready to clarify any provision in this document and to help users understand their rights and responsibilities as vcity133 members.